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Infinity Group has been providing strategy, architecture, engineering, and construction—including designing and building workspaces for clients across the United States—for the past 15 years. The company has five U.S. locations, including an office in downtown Hartford.

Infinity Group Business Development Coordinator Marc Mendes spoke with MetroHartford Alliance Content Manager Nan Price about how the company’s services have evolved during the COVID-19 pandemic.

NAN PRICE: How is Infinity Group helping companies to transition to “the new normal”?

MARC MENDES: During 2020, we’re helping companies understand that flexibility is key. There is no one size fits all approach to the new normal. While we’re closely following local, state, and national news and regulations, we know the office of the very near future will need to be a place employees actually want to return to. If it’s crowded or run down, of course employees would prefer to stay working remotely in their homes.

NAN: Does Infinity Group work with a lot of local clients? In what ways are you helping bring businesses back downtown?

MARC: Yes, we are. Some of our Connecticut clients include Connex Credit Union, Marcum, Metrum Research Group, NBC Connecticut, and Upward Hartford.

Many companies we were working with started renovations before COVID-19 have continued because their workforce had gone remote. Many more are planning out their return and floorplan changes now, with plans to return in early 2021.

Our construction crews implemented increased safety protocols to get the work done and keep everyone healthy. As the comfort level and desire to return to the office increases among America’s workforce in the coming weeks, we believe medium-sized cities across New England, like Hartford, could explode with growth. Vaccines are certainly increasing confidence in what’s to come. And we’ve learned that technology is great, but it’s not a substitute for in-person connection.

NAN: What are some of the biggest lessons you’ve learned in working with companies through the pandemic?

MARC: It feels like our mantra this year has been: Stick to your mission but get creative. We’ve learned this year that the best way we can serve our clients is to help them with the next best step in getting back to the office.

This time has also taught us that people leading companies or leasing commercial space are hungry to know what others in the market are doing. What are their competitors doing? What does a redesigned workspace actually look like for 2021 and beyond? With our expertise and track record, we’re a trusted resource in this space.

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