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Strategic Partner Profile, March 2017: KeyCorp

Mar 20, 2017


Organization Description:

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of approximately $136.5 billion at December 31, 2016.

Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs.  Plus, Key provides insurance and employee benefits consulting under Key Insurance and Benefits Services, Inc. as a subsidiary of KeyBank. It also offers a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is a Member FDIC.

Year Founded: 1825 in Albany NY

Website URL:

Social Media:
Facebook - keybank
Twitter - keybank

Leadership: Beth E. Mooney, Chairman and Chief Executive Officer, KeyCorp
Jeff L. Hubbard, Market President, Connecticut & Western Massachusetts Market, KeyBank N.A.

Alliance Liaison: Nancy Wheeler

Local Offices:

Regional Market Office:  195 Church Street, New Haven. 

Additional offices at: 100 Pearl Street, Hartford; 965 Main Street, Manchester; 40 Richard Ave, Norwalk; plus 75 retail branch offices across Connecticut and Western Massachusetts. 

Headquarters: 127 Public Square, Cleveland, Ohio 44114

Total Number of Employees: 18,879 FTE nationwide (4Q16 average)

What defining characteristics make your organization unique?
What are you proudest of about your organization?

Our purpose:  Key helps our clients and communities thrive.

Our promise: To clients – We will help you make better, more confident financial decisions. To employees – Together, we have a strong sense of community where each one of us has the opportunity for personal growth, to do work that matters, and work in a place where results are rewarded.

Our strategy: Key grows by building enduring relationships through client-focused solutions and great service.

Our commitment to the community: As a responsible corporate citizen, Key is deeply committed to the communities we proudly serve, and we take a focused approach toward diversity and inclusion, supplier diversity, philanthropy, and volunteerism. 

What recent milestones or accomplishments have your organization achieved?
(E.g., projects completed, awards and recognitions)

KeyBank has been honored for our hiring, sustainability and community service initiatives – and more, including:

  • Key has been named to Points of Light’s “Civic 50,” as one of America's 50 most community-minded companies, three times in a row;
  • 8 consecutive Outstanding ratings for lending under the Community Reinvestment Act;
  • 9 times scored a perfect 100 on the Human Rights Campaign's (HRC) Corporate Equality Index; plus 9 times Best Companies for LGBT Equality, and 4 times named a Best Place to Work for LGBT Equality by the HRC;
  • 7 times named a Top 50 Company for Diversity by DiversityInc; plus 6 times named a Top 10 Company for Supplier Diversity, and Inaugural Winner of Top 10 Companies for Opportunity by DiversityInc;
  • 2 times named the “Best of the Best” by Black EOE Journal;
  • 2 times named a G.I. Jobs Military Friendly® Employer and G.I. Jobs Military Spouse Friendly Employer.

In 2016, in conjunction with its acquisition of the former First Niagara Financial Services, KeyBank announced its 2017 National Community Benefits Plan in partnership with The National Community Reinvestment Coalition and over 80 community organizations.  With this plan, KeyBank has committed to $16.5 billion in mortgage lending, small business lending, community development lending and investing and philanthropy across its 15-state footprint over the next five years, beginning January 1, 2017.

Why does your organization invest in the MetroHartford Alliance?
How does the Alliance’s work align with your goals, values and/or culture?

With 20 branch offices in the greater Hartford area, it is an important growth market for KeyBank, and one where we are committing significant commercial and consumer resources to fuel that growth.  MetroHartford Alliance is a key business accelerator in the capital region with more than 1,000 businesses, municipalities and organizations among its membership ranks, and we greatly value our strategic partnership with the Alliance and its investors.

How has your company engaged with the Alliance over the past year or so?
(E.g., events attended, sponsorships, committee involvement)

Our bank has been a Strategic Partner Investor in the MetroHartford Alliance for many years.  We are a participating member of the CT Insurance and Finance cluster, and will be one of five area banks collaborating on the inaugural 2017 CT IFS Banking Bootcamp in May. We also are actively involved in the CT Health Council and HYPE.  Last year, we partnered with the Alliance on a bank-hosted cyber security forum for Alliance investors and other greater Hartford businesses that was well attended and received high praise for its enlightening and valuable content.


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