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The State Budget and Structural Reform, Part 4: Improving Delivery of Public Services

Connecticut’s public service delivery system lacks coordination and consistency. Our public spending is outstripping economic growth and fails to demonstrate the value necessary to attract new business investment. Our State could increase both efficiency and effectiveness by, among other things, aligning spending with strategic objectives, creating a shared-services strategy that uses advanced information technology to more effectively manage service delivery, and delivering educational services on a regional scale. 

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