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Alliance Strategic Partner Profile: CHR

Jul 08, 2014

CHR is a leading non-profit, community-based behavioral health provider in Central and Eastern Connecticut committed to providing a wide range of high quality mental health and substance abuse treatment services to children, adults and families.  CHR offers over 80 programs in 32 locations, serving 16,000 individuals a year.

Year Founded: 1965
Social Media: Facebook; Twitter
Leadership: Heather Gates, MBA, Chief Executive Officer
Alliance Liaison: Ken Harrison
Local Offices: Willimantic, Manchester, Bloomfield, Hartford, Enfield
Headquarters: Windsor
Total Number of Employees: 650

What milestones or accomplishments has your company recently celebrated?
In April 2013, the State Bond Commission approved a $3 million bond to help CHR construct a 30,000-square-foot office building at 444 Center Street in Manchester. The building will consolidate a number of services that CHR currently operates throughout the area, expand space to meet growing demand for behavioral healthcare and allow us to provide more integrated care models.

We are continuously working on innovative solutions and partnerships to expand access so that help and hope are available to all.  We are very pleased to announce a historic new partnership with Anthem Blue Cross and Blue Shield to cover vital in-home, community-based and residential treatment models for children, adults and families. Beginning back on February 1st, Anthem members in need of Intensive In-Home Child and Adolescent Psychiatric Services (IICAPS), Functional Family Therapy (FFT), Multi-Disciplinary Family Therapy (MDFT), Adolescent Substance Abuse Services and Assertive Community Treatment (ACT), will now be covered. In addition, starting on March 1st, Anthem also began covering CHR’s residential program for women with substance use issues, at our new Center for Excellence for the Treatment of Women and Children. These exciting initiatives will allow us to bring CHR’s expertise and proven success to a new population. We are so pleased to announce this expanded partnership and our joint commitment to helping those in need find real hope for the challenges of real life

We recently announced the expansion of our Adolescent Substance Abuse Services.  CHR was the first provider in CT to use the Adolescent Community Reinforcement Approach / Assertive Continuing Care (A-CRA/ ACC) model, providing services through a federal SAMHSA grant from 2010 to 2013.  This program uses a highly positive treatment model that focuses on developing alternatives to substance use, along with improving decision making, communications skills, addressing peer pressure, and creating better family relationships.  The program combines child and family clinical services with community-based supports.  The successful outcomes of CHR’s program led DCF to fund a state-wide initiative using this model.  CHR won two regional contracts and is now providing the A-CRA /ACC model throughout the DCF Region 3 (Middletown, Willimantic and Norwich areas) and Region 4 (Hartford and Manchester areas).    

In appreciation of National Foster Care Awareness Month, State Rep. Tim Ackert (R-Coventry) and members of the CT House of Representatives welcomed CHR’s Foster Care programs to the State Capitol Building on May 6th to share information on foster care in Connecticut and help stress the need for foster homes.  

Held the 7th Annual CHR Golf and Tennis Tournament at the Hopmeadow Country Club in Simsbury on May 19th.  This year’s event was the most successful yet and benefitted our Behavioral Health Programs.  

How does your company engage with the Alliance?

We share weekly news and event announcement with our staff and donors and submit CHR news to the Alliance website.  Collaborate on Alliance programs whenever possible.  Attend Alliance events, including Rising Star Breakfasts, awards ceremonies and featured guest speaker series.  Participate in networking events.