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Karen Higgins-Carter joins Webster Bank as Executive Vice President, CIO

WATERBURY, Conn., July 18, 2018 – Webster Bank President and CEO John Ciulla today announced that Karen Higgins-Carter has joined Webster as executive vice president and chief information officer.

Higgins-Carter will serve on the bank’s Operating Management Committee. She will have comprehensive responsibility for information technology, including infrastructure technology, information, business solutions and applications development. In addition, she will be expanding Webster’s investment in digital offerings to support key customer segment growth, enhance customer satisfaction and drive financial performance.

“With 20 years of progressive experience in the finance industry, Karen brings a proven record of developing information technology and data strategies, building talented teams and delivering business solutions in partnership with her key constituents,” Ciulla said. “Her experience will be invaluable as we further enhance our digital banking solutions for businesses and consumers.”

Higgins-Carter previously was managing director and head of the Office of the Chief Information and Operations Officer for the Americas at Mitsubishi UFJ (MUFG) Financial Group. She was responsible for developing and leading the execution of the company’s IT strategic plan, IT governance, information risk management, communications, employee development and engagement.

Prior to Mitsubishi UFJ, Higgins-Carter served as technology general manager at Bridgewater Associates, and as managing director and head of consumer risk technology at JP Morgan Chase. She also held progressively increasing responsibilities at General Electric Corporation, including GE Capital and GE Commercial Finance. She began her career with Accenture, where she worked with clients to launch emerging technologies in the telecommunications industry.

Higgins-Carter holds a Bachelor of Science degree in mechanical engineering and a Bachelor of Arts in economics and business, both from Lafayette College in Easton, Pennsylvania.

About Webster
Webster Financial Corporation is the holding company for Webster Bank, National Association and its HSA Bank division. With $26.8 billion in assets, Webster provides business and consumer banking, mortgage, financial planning, trust, and investment services through 163 banking centers and 329 ATMs. Webster also provides mobile and Internet banking. Webster Bank owns the asset-based lending firm Webster Business Credit Corporation; the equipment finance firm Webster Capital Finance Corporation; and HSA Bank, a division of Webster Bank, which provides health savings account trustee and administrative services. Webster Bank is a member of the FDIC and an equal housing lender. For more information about Webster, including past press releases and the latest annual report, visit the Webster website at