Your source for the news, information and events related to The Alliance

Media Contacts

Find a Contact

Contact Newsroom

For questions about the newsroom, please contact:

Investor News

Filter investor news by investor level:
All | Leadership | Strategic | Regional | Hartford | Municipal

United Bank Offers Relief to Customers who are Federal Government Employees Impacted by Shutdown

FOR IMMEDIATE RELEASE   (from January 14, 2019)                         

United Bank Announces Deposit Monthly Service Waiver, Loan Assistance for Impacted Federal Government Employees Impacted by Shutdown

(Hartford, Conn., January 14, 2019) United Bank, headquartered in Hartford, Connecticut, today announced that they will be waiving all deposit account monthly service charges and offering loan assistance for United customers who are federal government employees and are currently not receiving pay due to the ongoing government shutdown that began on December 22, 2018.

“For several hundred of our customers who are federal employees, this is an uncertain time for them and their families. So we want our customers to know we are here for them when their federal paychecks are interrupted,” said William H.W. Crawford, IV, CEO and President. “Therefore, we will be waiving all deposit account monthly service charges and offering loan assistance for customers who are federal government employees not currently being paid during the government shutdown to help make it a little easier for them to pay their bills, do their banking and make ends meet until the government reopens.”

United Bank, on a case-by-case basis, will offer loan assistance by making loan modifications for impacted customers, if necessary. (To be eligible, the loans must be owned and serviced by United Bank.)

To take advantage of this special temporary benefit offered by United Bank, impacted customers must show proof they are a federal government employee, which could include a government issued ID or most recent pay stub from the federal government. The benefit will conclude when the federal government reopens.

If you are a federal government employee and United Bank customer who qualifies for these special temporary benefits and has any questions or comments, please visit your nearest United Bank branch or call our Customer Care Center at 1-866-959-2265.


United Bank, a $7.2 billion, Connecticut state-chartered bank headquartered in Hartford, Conn. is a full-service bank that offers a complete line of commercial, business, and consumer banking products and services to customers through its more than 50 branches and loan production offices located throughout Connecticut, Massachusetts and Rhode Island. In 2017, United Bank and the United Bank Foundations made over $1.1 million in charitable and corporate donations in the communities they serve. The holding company for United Bank is United Financial Bancorp, Inc. (NASDAQ Global Select Stock Market: "UBNK"). For more information on United Bank, please visit