Connecticut is home to some iconic brands doing powerful work in user and customer experience. On CTX Podcast, Katie Lukas showcases some of the local leaders in UX and CX who are forging strong customer-focused experiences in a variety of industries.
We discuss these companies’ investments in becoming customer-centric, current initiatives, and what it’s like doing this work in Connecticut, touching on human-centered design, design thinking, and the human need for unconditional love.
Upcoming episodes include practioners from Cigna, CT UXPA, Henkel, Infosys, LEGO, Nassau Re, UConn Health UnitedRentals and Travelers.
To learn more, visit: https://www.cronin-co.com/ctxpodcast/